An assessment of client and clinician satisfaction in veterinary teleconsultation compared to in-person consultations

PICO question
 Compared to in-person veterinary consultations, does teleconsultation lead similar levels of client and clinician satisfaction?
 
 Clinical bottom line
 Category research Qualitative assessment
 The number type study designs reviewed
 Eight studies were critically appraised. There six cross-sectional studies, one randomised controlled clinical trial, case report
 Strength evidence
 Weak
 Outcomes reported
 All eight provided weak evidence / or satisfaction
 Conclusion
 Teleconsultation can satisfaction when compared consultations. However, the is due subjectivity varied methods measuring satisfaction. Furthermore, current applicability still very limited certain select scenarios in which it appropriate (e.g., emergency, triage, remote locations, non-complicated routine postoperative checks, nutrition behavioural consults)
 How apply this practice
 application into practice should take account multiple factors, not to: individual expertise, patient’s circumstances owners’ values, country, location clinic where you work, front you, availability therapies resources.
 Knowledge Summaries are a resource help reinforce inform decision making. They do override responsibility judgement practitioner what best for animal their care.